Better than Winning the World Series: Boston Opens Real-Time Transit Data
IgniteGov
Laurel Ruma is the Gov 2.0 Evangelist at O&winsingq;Reilly Media and co-chair of the Gov 2.0 Expo. S ...
Laurel Ruma is the Gov 2.0 Evangelist at O&winsingq;Reilly Media and co-chair of the Gov 2.0 Expo. She joined the company in 2005 after working for five years at various IT analyst firms in the Boston area. Laurel is also co-editor of Open Government, published by O&winsingq;Reilly in 2010.What happens when you combine two risk-taking government employees, an active developer community, and a bus schedule? Unlimited amounts of innovation, improved customer service, praise for an embattled government agency, and a model for building a government/citizen developer partnership. Hear how the Massachusetts Department of Transportation learned from TriMet that open is better.